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COVID-19 Cases in Johnston County

The first COVID-19 case was reported in Johnston County, North Carolina on March 11, 2020. Since then, we have been working steadily to curb the spread. Statistics within the County are shown in the tables below. Scroll down on this page, or use the menu at the top of the page to access the information on this site.

To receive an e-mail when the COVID-19 statistics are updated, sign up for our email notification list. For more information about COVID-19, call (919) 209-8310 during business hours.

Current statistics reported to Johnston County as of 6:30 p.m. on July 08, 2020:

Total Cases in Johnston County

1862

41 new cases from date of last report

Current Outcomes of Cases

Deaths

Hospitalized

At Home

34

29

566

Presumed Recovered

1233

Number of Cases by Gender

Male

Female

887

975

Percentage of Cases by Gender

Male

Female

48%

52%

Cases by Age Range

0 - 17

18 - 24

25 - 49

50 - 64

65+

281

228

810

352

191

Average Age is 39

Positive Cases by Race

White

Black

Other

Unknown
(not reported)

1107

236

324

195

Positive Cases by Ethnicity

Hispanic

Non-Hispanic

Ethnicity Unknown

971

678

213

Institutional Outbreaks

Springbrook Rehabilitation and Nursing Center

  • 58 current and/or former residents

  • 14 staff residing in Johnston County

  • 9 staff residing in other counties

  • Numbers include 21 deaths

Cambridge Place

  • 12 current and/or former residents

  • 3 staff residing in Johnston County

  • 1 staff residing in other counties

McLamb's Rest Home

  • 7 current and/or former residents

  • 2 staff residing in Johnston County

  • 1 staff residing in other counties

Barbour Court Nursing and Rehabilitation Center

  • 2 staff residing in Johnston County

Providence Assisted Living

  • 8 current and/or former residents

  • 3 staff residing in Johnston County

  • 2 staff residing in other counties

  • Numbers include 1 deaths

Gabriel Manor Assisted Living Center

  • 5 current and/or former residents




Historical Data

Click on date to view historical data for that day, or download all historical data as an Excel file:


Total Number of Cases

1862

Deaths

34

Hospitalized

29

At Home

566

Presumed Recovered

1233

Number Male

887

Number Female

975

Percent Male

48

Percent Female

52

Number 0-17

281

Number 18-24

228

Number 25-49

810

Number 50-64

352

Number 65+

191

Average Age of Cases

39

Number Race White

1107

Number Race Black

236

Number Race Other

324

Number Race Unknown

195

Number Ethnicity Hispanic

971

Number Ethnicity Non-Hispanic

678

Number Ethnicity Unknown

213

Number Springbrook Current and Former Residents

58

Number Springbrook Johnston County Staff

14

Number Springbrook Staff Outside the County

9

Number Springbrook Deaths

21

Number Cambridge Place Current and Former Residents

12

Number Cambridge Place Johnston County Staff

3

Number Cambridge Place Staff Outside the County

1

Number Cambridge Place Deaths

0

Number McLamb's Rest Home Current and Former Residents

7

Number McLamb's Rest Home Johnston County Staff

2

Number McLamb's Rest Home Staff Outside the County

1

Number McLamb's Rest Home Deaths

0

Number Barbour Court Nursing and Rehabilitation Center Current and Former Residents

0

Number Barbour Court Nursing and Rehabilitation Center Johnston County Staff

2

Number Barbour Court Nursing and Rehabilitation Center Staff Outside the County

0

Number Barbour Court Nursing and Rehabilitation Center Deaths

0

Number Providence Assisted Living Current and Former Residents

8

Number Providence Assisted Living Johnston County Staff

3

Number Providence Assisted Living Staff Outside the County

2

Number Providence Assisted Living Deaths

1

Number Gabriel Manor Assisted Living Center Current and Former Residents

5

Number Gabriel Manor Assisted Living Center Johnston County Staff

0

Number Gabriel Manor Assisted Living Center Staff Outside the County

0

Number Gabriel Manor Assisted Living Center Living Deaths

0

Total Number of Cases

1821

Deaths

33

Hospitalized

27

At Home

636

Presumed Recovered

1125

Number Male

866

Number Female

955

Percent Male

48

Percent Female

52

Number 0-17

275

Number 18-24

223

Number 25-49

792

Number 50-64

343

Number 65+

188

Average Age of Cases

39

Number Race White

1094

Number Race Black

228

Number Race Other

317

Number Race Unknown

182

Number Ethnicity Hispanic

956

Number Ethnicity Non-Hispanic

665

Number Ethnicity Unknown

200

Number Springbrook Current and Former Residents

58

Number Springbrook Johnston County Staff

14

Number Springbrook Staff Outside the County

9

Number Springbrook Deaths

21

Number Cambridge Place Current and Former Residents

12

Number Cambridge Place Johnston County Staff

3

Number Cambridge Place Staff Outside the County

1

Number Cambridge Place Deaths

0

Number McLamb's Rest Home Current and Former Residents

7

Number McLamb's Rest Home Johnston County Staff

3

Number McLamb's Rest Home Staff Outside the County

1

Number McLamb's Rest Home Deaths

0

Number Barbour Court Nursing and Rehabilitation Center Current and Former Residents

0

Number Barbour Court Nursing and Rehabilitation Center Johnston County Staff

2

Number Barbour Court Nursing and Rehabilitation Center Staff Outside the County

0

Number Barbour Court Nursing and Rehabilitation Center Deaths

0

Number Providence Assisted Living Current and Former Residents

8

Number Providence Assisted Living Johnston County Staff

2

Number Providence Assisted Living Staff Outside the County

2

Number Providence Assisted Living Deaths

1

Number Gabriel Manor Assisted Living Center Current and Former Residents

5

Number Gabriel Manor Assisted Living Center Johnston County Staff

0

Number Gabriel Manor Assisted Living Center Staff Outside the County

0

Number Gabriel Manor Assisted Living Center Living Deaths

0

Total Number of Cases

1786

Deaths

33

Hospitalized

29

At Home

818

Presumed Recovered

906

Number Male

849

Number Female

937

Percent Male

48

Percent Female

52

Number 0-17

268

Number 18-24

219

Number 25-49

775

Number 50-64

338

Number 65+

186

Average Age of Cases

39

Number Race White

1058

Number Race Black

222

Number Race Other

192

Number Race Unknown

314

Number Ethnicity Hispanic

937

Number Ethnicity Non-Hispanic

638

Number Ethnicity Unknown

211

Number Springbrook Current and Former Residents

58

Number Springbrook Johnston County Staff

14

Number Springbrook Staff Outside the County

9

Number Springbrook Deaths

21

Number Cambridge Place Current and Former Residents

12

Number Cambridge Place Johnston County Staff

3

Number Cambridge Place Staff Outside the County

1

Number Cambridge Place Deaths

0

Number McLamb's Rest Home Current and Former Residents

7

Number McLamb's Rest Home Johnston County Staff

3

Number McLamb's Rest Home Staff Outside the County

1

Number McLamb's Rest Home Deaths

0

Number Barbour Court Nursing and Rehabilitation Center Current and Former Residents

0

Number Barbour Court Nursing and Rehabilitation Center Johnston County Staff

2

Number Barbour Court Nursing and Rehabilitation Center Staff Outside the County

0

Number Barbour Court Nursing and Rehabilitation Center Deaths

0

Number Providence Assisted Living Current and Former Residents

8

Number Providence Assisted Living Johnston County Staff

2

Number Providence Assisted Living Staff Outside the County

2

Number Providence Assisted Living Deaths

1

Total Number of Cases

1634

Deaths

33

Hospitalized

32

At Home

663

Presumed Recovered

906

Number Male

777

Number Female

857

Percent Male

48

Percent Female

52

Number 0-17

244

Number 18-24

198

Number 25-49

710

Number 50-64

314

Number 65+

168

Average Age of Cases

39

Number Race White

992

Number Race Black

214

Number Race Other

274

Number Race Unknown

154

Number Ethnicity Hispanic

869

Number Ethnicity Non-Hispanic

593

Number Ethnicity Unknown

172

Number Springbrook Current and Former Residents

58

Number Springbrook Johnston County Staff

14

Number Springbrook Staff Outside the County

9

Number Springbrook Deaths

21

Number Cambridge Place Current and Former Residents

12

Number Cambridge Place Johnston County Staff

3

Number Cambridge Place Staff Outside the County

1

Number Cambridge Place Deaths

0

Number McLamb's Rest Home Current and Former Residents

7

Number McLamb's Rest Home Johnston County Staff

2

Number McLamb's Rest Home Staff Outside the County

1

Number McLamb's Rest Home Deaths

0

Number Barbour Court Nursing and Rehabilitation Center Current and Former Residents

0

Number Barbour Court Nursing and Rehabilitation Center Johnston County Staff

2

Number Barbour Court Nursing and Rehabilitation Center Staff Outside the County

0

Number Barbour Court Nursing and Rehabilitation Center Deaths

0

Number Providence Assisted Living Current and Former Residents

8

Number Providence Assisted Living Johnston County Staff

2

Number Providence Assisted Living Staff Outside the County

2

Number Providence Assisted Living Deaths

1

Total Number of Cases

1565

Deaths

32

Hospitalized

29

At Home

645

Presumed Recovered

859

Number Male

749

Number Female

816

Percent Male

48

Percent Female

52

Number 0-17

234

Number 18-24

189

Number 25-49

679

Number 50-64

299

Number 65+

164

Average Age of Cases

43

Number Race White

960

Number Race Black

205

Number Race Other

259

Number Race Unknown

141

Number Ethnicity Hispanic

834

Number Ethnicity Non-Hispanic

531

Number Ethnicity Unknown

200

Number Springbrook Current and Former Residents

58

Number Springbrook Johnston County Staff

14

Number Springbrook Staff Outside the County

9

Number Springbrook Deaths

21

Number Cambridge Place Current and Former Residents

12

Number Cambridge Place Johnston County Staff

3

Number Cambridge Place Staff Outside the County

1

Number Cambridge Place Deaths

0

Number McLamb's Rest Home Current and Former Residents

7

Number McLamb's Rest Home Johnston County Staff

2

Number McLamb's Rest Home Staff Outside the County

1

Number McLamb's Rest Home Deaths

0

Number Barbour Court Nursing and Rehabilitation Center Current and Former Residents

0

Number Barbour Court Nursing and Rehabilitation Center Johnston County Staff

2

Number Barbour Court Nursing and Rehabilitation Center Staff Outside the County

0

Number Barbour Court Nursing and Rehabilitation Center Deaths

0

Number Providence Assisted Living Current and Former Residents

10

Number Providence Assisted Living Johnston County Staff

3

Number Providence Assisted Living Staff Outside the County

2

Number Providence Assisted Living Deaths

1

Total Number of Cases

1541

Deaths

32

Hospitalized

27

At Home

658

Presumed Recovered

824

Number Male

738

Number Female

803

Percent Male

48

Percent Female

52

Number 0-17

233

Number 18-24

183

Number 25-49

670

Number 50-64

293

Number 65+

162

Average Age of Cases

39

Number Race White

946

Number Race Black

196

Number Race Other

244

Number Race Unknown

155

Number Ethnicity Hispanic

808

Number Ethnicity Non-Hispanic

560

Number Ethnicity Unknown

173

Number Springbrook Current and Former Residents

58

Number Springbrook Johnston County Staff

14

Number Springbrook Staff Outside the County

9

Number Springbrook Deaths

21

Number Cambridge Place Current and Former Residents

12

Number Cambridge Place Johnston County Staff

3

Number Cambridge Place Staff Outside the County

1

Number Cambridge Place Deaths

0

Number McLamb's Rest Home Current and Former Residents

7

Number McLamb's Rest Home Johnston County Staff

2

Number McLamb's Rest Home Staff Outside the County

1

Number McLamb's Rest Home Deaths

0

Number Barbour Court Nursing and Rehabilitation Center Current and Former Residents

0

Number Barbour Court Nursing and Rehabilitation Center Johnston County Staff

2

Number Barbour Court Nursing and Rehabilitation Center Staff Outside the County

0

Number Barbour Court Nursing and Rehabilitation Center Deaths

0

Number Providence Assisted Living Current and Former Residents

8

Number Providence Assisted Living Johnston County Staff

2

Number Providence Assisted Living Staff Outside the County

2

Number Providence Assisted Living Deaths

1

Total Number of Cases

1475

Deaths

31

Hospitalized

22

At Home

835

Presumed Recovered

609

Number Male

706

Number Female

769

Percent Male

48

Percent Female

52

Number 0-17

225

Number 18-24

175

Number 25-49

638

Number 50-64

279

Number 65+

158

Average Age of Cases

39

Number Race White

902

Number Race Black

188

Number Race Other

219

Number Race Unknown

166

Number Ethnicity Hispanic

757

Number Ethnicity Non-Hispanic

533

Number Ethnicity Unknown

185

Number Springbrook Current and Former Residents

58

Number Springbrook Johnston County Staff

14

Number Springbrook Staff Outside the County

9

Number Springbrook Deaths

21

Number Cambridge Place Current and Former Residents

12

Number Cambridge Place Johnston County Staff

3

Number Cambridge Place Staff Outside the County

1

Number Cambridge Place Deaths

0

Number McLamb's Rest Home Current and Former Residents

7

Number McLamb's Rest Home Johnston County Staff

1

Number McLamb's Rest Home Staff Outside the County

1

Number McLamb's Rest Home Deaths

0

Number Barbour Court Nursing and Rehabilitation Center Current and Former Residents

0

Number Barbour Court Nursing and Rehabilitation Center Johnston County Staff

2

Number Barbour Court Nursing and Rehabilitation Center Staff Outside the County

0

Number Barbour Court Nursing and Rehabilitation Center Deaths

0

Number Providence Assisted Living Current and Former Residents

8

Number Providence Assisted Living Johnston County Staff

2

Number Providence Assisted Living Staff Outside the County

2

Number Providence Assisted Living Deaths

1

Total Number of Cases

1344

Deaths

29

Hospitalized

22

At Home

1293

Number Male

644

Number Female

700

Percent Male

48

Percent Female

52

Number 0-17

201

Number 18-24

155

Number 25-49

578

Number 50-64

258

Number 65+

152

Average Age of Cases

39

Number Race White

829

Number Race Black

168

Number Race Other

204

Number Race Unknown

143

Number Ethnicity Hispanic

692

Number Ethnicity Non-Hispanic

481

Number Ethnicity Unknown

171

Number Springbrook Current and Former Residents

58

Number Springbrook Johnston County Staff

14

Number Springbrook Staff Outside the County

9

Number Springbrook Deaths

21

Number Cambridge Place Current and Former Residents

12

Number Cambridge Place Johnston County Staff

3

Number Cambridge Place Staff Outside the County

1

Number Cambridge Place Deaths

0

Number McLamb's Rest Home Current and Former Residents

7

Number McLamb's Rest Home Johnston County Staff

1

Number McLamb's Rest Home Staff Outside the County

1

Number McLamb's Rest Home Deaths

0

Number Barbour Court Nursing and Rehabilitation Center Current and Former Residents

0

Number Barbour Court Nursing and Rehabilitation Center Johnston County Staff

2

Number Barbour Court Nursing and Rehabilitation Center Staff Outside the County

0

Number Barbour Court Nursing and Rehabilitation Center Deaths

0

Number Providence Assisted Living Current and Former Residents

8

Number Providence Assisted Living Johnston County Staff

2

Number Providence Assisted Living Staff Outside the County

2

Number Providence Assisted Living Deaths

1

Total Number of Cases

1284

Deaths

29

Hospitalized

22

At Home

1233

Number Male

610

Number Female

674

Percent Male

48

Percent Female

52

Number 0-17

191

Number 18-24

143

Number 25-49

552

Number 50-64

250

Number 65+

148

Average Age of Cases

40

Number Race White

816

Number Race Black

164

Number Race Other

192

Number Race Unknown

112

Number Ethnicity Hispanic

678

Number Ethnicity Non-Hispanic

473

Number Ethnicity Unknown

133

Number Springbrook Current and Former Residents

58

Number Springbrook Johnston County Staff

14

Number Springbrook Staff Outside the County

9

Number Springbrook Deaths

21

Number Cambridge Place Current and Former Residents

12

Number Cambridge Place Johnston County Staff

3

Number Cambridge Place Staff Outside the County

1

Number Cambridge Place Deaths

0

Number McLamb's Rest Home Current and Former Residents

7

Number McLamb's Rest Home Johnston County Staff

1

Number McLamb's Rest Home Staff Outside the County

1

Number McLamb's Rest Home Deaths

0

Number Barbour Court Nursing and Rehabilitation Center Current and Former Residents

0

Number Barbour Court Nursing and Rehabilitation Center Johnston County Staff

2

Number Barbour Court Nursing and Rehabilitation Center Staff Outside the County

0

Number Barbour Court Nursing and Rehabilitation Center Deaths

0

Number Providence Assisted Living Current and Former Residents

8

Number Providence Assisted Living Johnston County Staff

2

Number Providence Assisted Living Staff Outside the County

2

Number Providence Assisted Living Deaths

1

Total Number of Cases

1248

Deaths

29

Hospitalized

23

At Home

1196

Number Male

594

Number Female

654

Percent Male

48

Percent Female

52

Number 0-17

182

Number 18-24

137

Number 25-49

537

Number 50-64

245

Number 65+

147

Average Age of Cases

40

Number Race White

790

Number Race Black

163

Number Race Other

184

Number Race Unknown

111

Number Ethnicity Hispanic

659

Number Ethnicity Non-Hispanic

462

Number Ethnicity Unknown

127

Number Springbrook Current and Former Residents

58

Number Springbrook Johnston County Staff

14

Number Springbrook Staff Outside the County

9

Number Springbrook Deaths

21

Number Cambridge Place Current and Former Residents

12

Number Cambridge Place Johnston County Staff

3

Number Cambridge Place Staff Outside the County

1

Number Cambridge Place Deaths

0

Number McLamb's Rest Home Current and Former Residents

7

Number McLamb's Rest Home Johnston County Staff

1

Number McLamb's Rest Home Staff Outside the County

1

Number McLamb's Rest Home Deaths

0

Number Barbour Court Nursing and Rehabilitation Center Current and Former Residents

0

Number Barbour Court Nursing and Rehabilitation Center Johnston County Staff

2

Number Barbour Court Nursing and Rehabilitation Center Staff Outside the County

0

Number Barbour Court Nursing and Rehabilitation Center Deaths

0

Number Providence Assisted Living Current and Former Residents

8

Number Providence Assisted Living Johnston County Staff

2

Number Providence Assisted Living Staff Outside the County

2

Number Providence Assisted Living Deaths

1









Testing Sites

Johnston County Public Health and our health partners are conducting COVID-19 Drive-Thru and clinic-based testing at several locations throughout the county. Some events require that a person have symptoms to be tested, others are open for everyone to be tested. Listed below are the upcoming testing events:


FastMed Urgent Care

(Drive-Thru)

11491 US Hwy 70 W.
Clayton, NC 27520

Event Open:  

Monday - Sunday
Hours Vary

Is an appointment required?  

Yes

Is a screening required?  

No

Contact:  

919-550-2484

For more Information:  

https://www.fastmed.com/urgent-care-centers/clayton-nc-walk-in-clinic/



CVS Health (Clayton, NC)

(Drive-Thru)

32 Village Center Drive
Clayton, NC 27527

Event Open:  

Monday - Sunday
Hours Vary

Is an appointment required?  

Yes

Is a screening required?  

Yes

For more Information:  

https://www.cvs.com/minuteclinic/clinic-locator/covid-19-testing/clayton-covid-10481.html



CVS Health (Benson, NC)

(Drive-Thru)

13440 NC 210 Hwy
Benson, NC 27504

Event Open:  

Monday - Sunday
Hours Vary

Is an appointment required?  

Yes

Is a screening required?  

Yes

For more Information:  

https://www.cvs.com/minuteclinic/clinic-locator/nc/benson/specialty/covid-19-testing-427.html



CommWell Health McGee's Crossroads

(Clinic)

70 Crepe Myrtle Drive Suite 104
Benson, NC 27504

Event Open:  

Tuesday, Thursday and Friday
8:30 a.m. - 12:00 p.m.

Cost:  

Free

Is an appointment required?  

Yes

Is a screening required?  

No

Contact:  

910-567-7114

For more Information:  

https://www.commwellhealth.org



CommWell Health Four Oaks

(Clinic)

6114 US Hwy 301 S.
Four Oaks, NC 27524

Event Open:  

Monday, 8:30 a.m. - 4:30 p.m. and
Wednesday, 8:30 a.m. - 12:00 p.m.

Cost:  

Free

Is an appointment required?  

Yes

Is a screening required?  

No

Contact:  

910-567-7114

For more Information:  

https://www.commwellhealth.org



Benson Health

(Drive-Thru)

3333 NC Hwy 242 N.
Benson, NC 27504

Event Open:  

Monday - Friday
8:00 a.m. to 4:00 p.m.

Is an appointment required?  

Yes

Is a screening required?  

No

Contact:  

919-894-2011

For more Information:  

www.bensonhealth.org



Tee's Chapel Free Will Baptist Church (Johnston County Public Health Department)

(Drive-Thru)

6439 Brogden Road
Smithfield, NC 27577

Event Open:  

Friday, July 10, 2020
9:00 a.m. - 11:00 a.m.

Cost:  

Free

Is an appointment required?  

No

Is a screening required?  

No

Contact:  

919-989-5202

For more Information:  

https://www.johnstonnc.com/health2



Johnston County Public Health Department

(Drive-Thru)

517 N. Brightleaf Blvd
Smithfield, NC 27577

Event Open:  

Tuesday, July 14, 2020
Tuesday July 21, 2020
Tuesday, July 28, 2020
8:00 a.m. - 10:00 a.m.

Cost:  

Free

Is an appointment required?  

No

Is a screening required?  

No

Contact:  

919-989-5202

For more Information:  

https://www.johnstonnc.com/health2



Western Assembly: Disciples of Christ Church (Johnston County Public Health Department)

(Drive-Thru)

9766 US-701
Newton Grove, NC 28366

Event Open:  

Friday, July 17, 2020
9:00 a.m. - 11:00 a.m.

Cost:  

Free

Is an appointment required?  

No

Is a screening required?  

No

Contact:  

919-989-5202

For more Information:  

https://www.johnstonnc.com/health2











News Releases

Click on a date or title below to view the news release. To receive an e-mail notification of new press releases and important notifications, sign up for our email notification list.









Changes to County Services

Click on a department or location in the list below to view their COVID-19 service modifications:


  • Access to the agency’s lobbies is limited to staff.
  • The public may pick up paper applications for FNS and Medicaid in the front corridor of Building 1 (the main building at 714 North Street, Smithfield). Applications include a self-addressed, stamped envelope for mailing, or you can place your application in the drop-box outside the agency. The drop-box is checked several times each business day. For assistance with the application, please call 919-989-5300.
  • DSS staff will be available by phone and email during normal business hours; Monday through Friday, 8:00 am to 5:00 pm. All residents may contact the Department of Social Services for instructions and assistance at 919-989-5300.
  • As always, residents may apply for public assistance benefits online through ePass via www.johnstonnc.com/dss/ or call 919-989-5300.

The Landfill and all Convenience Centers are operating on a normal schedule. All staff are maintaining a safe distance from customers.

The Register of Deeds office will continue to adhere to CDC and local authorities' recommendations to promote social distancing to protect all staff and public during this COVID-19 Emergency.

  • Mr. Olive strongly encourages the public to utilize his office's online services such as electronic recording of real estate documents and online requests for birth, death and marriage certificates.
  • His office is allowing limited public access. This access allows 3 customers in our Vital Records area at one time and 2 customers in our Real Estate area at one time. There is a drop-box by the Register of Deeds Office door to drop off documents for recording and mailing. Our Vault area will be used to service customers for passport processing. The Vault area can be used for title updates by practicing social distancing. If others are outside waiting, we ask that you please limit yourself to 5 minutes.
  • Couples wishing to obtain a marriage license should call 919-989-5161 for an appointment. The couple will need to complete the online marriage application prior to coming to the Register of Deeds office and then will be assisted in the hallway to comply with the 6 feet distancing recommendations.
  • Citizens needing to complete their Notary Oath will be assisted in the hallway, however, appointments are preferred.
  • Passports are being processed by appointment only. However, we are advised from the Passport Agency there will be a significant delay of several months for the processing to be completed.

The public is encouraged to call the Register of Deeds office at 919-989-5160 or 919-989-5161 if there are any questions.

View the latest information on the Public Utilities Office COVID-19 Response.

Payments

The following convenient payment options for monthly water and sewer bills are available:

  • Place check or money order in the mail using your tear off payment slip.
  • Use the overnight drop box at the parking lot entrance to the Land Use Center (309 E. Market St, Smithfield).
  • Automatic bank draft – activation form available on our website at https://www.jcutil.com.
  • Bank account bill pay allowing at least 5 days for delivery to our lockbox address<./li>
  • Online bill pay: https://www.johnstonnc.com/paywaterbill.
  • Automated phone system: 1-844-845-2151 (Para Español Elija Opcion #2).

Please make sure to include your account number with all payments.

Please be advised that the $1.95 transaction fee for online and phone payments has been temporarily suspended.

Applications for Service

Please visit our website at https://www.jcutil.com to complete an application for water and/or sewer service with one of the following methods:

  • On-line with DocuSign®
  • Print, complete and fax the application to (919) 934-0256
  • Print, complete and mail the application to JCPU, PO Box 2263, Smithfield, NC 27577
  • Call our office for an appointment if you must appear in person to apply (919-989-5075)

We will not provide same day service and appreciate more than one day notice for service activation during this time

Purchase Trash Decals ($100.00)

  • Purchase on-line at www.jcutil.com and the decal will be delivered by registered mail to your home.
  • Print, complete and mail the form from our website along with your check or money order and the decal will be delivered by registered mail to your home.

No decals will be sold at the Land Use Center at this time.

Irrigation Permits

Irrigation permits will ONLY be sold over the phone with a credit card at (919) 989-5075. Our Field technician will deliver an irrigation permit sign to your property address with a door hanger confirming delivery.

Plan Submittal and Meetings

All plans for review should be submitted electronically or sent via USPS, FedEx or UPS delivery.

All meetings will be conducted via conference call or digital media.

Please call (919) 209-8333 or email a staff member for additional information.

Call or Email

Our office continues to operate during normal hours -- 8 a.m. to 5 p.m. Monday through Friday. Please contact us at (919) 989-5075 or publicutilities@johnstonnc.com, if you have any questions or need additional information.

All departments are open and will continue to conduct business operations in a modified manner. However, please email, call or go online to conduct business, instead of coming in person until further notice. The building will have limited access for customers to use drop-boxes located in the foyer area just inside the doors adjacent to the parking lot. We appreciate your patience and understanding as we all adjust to temporarily modified operations.

The Board of Trustees of the Public Library of Johnston County and Smithfield has implemented changes with our operations due to the increased number of positive Coronavirus-19 cases.

  • The library building is temporarily closed to our patrons.
  • All library fines are now suspended and will not accrue.
  • Library staff will continue to work and we encourage our patrons to take advantage of our curbside service.

Curbside Service

To use this service, please request your holds through our online catalog or call the library Monday through Friday between 9:00 a.m. and 5:00 p.m., and let us know what materials you'd like to receive.

Patrons can place holds at https://johnston.nccardinal.org/eg/opac/home. Staff will fill the requests and have the items available for pickup. Library staff is working diligently to provide services to our patrons during this difficult time.

Please do not hesitate to contact us for information or help to obtain library resources at 919-934-8146.

  • The tax office is closed to visitors. Staff is available by phone or email Monday - Friday, 8 am to 5 pm.
  • Tax forms can be found on our website.
  • Paper forms are in the hallway, outside the Tax Listing Office.

The GIS Office is open and conducting business operations in a modified manner. Public access to the office is restricted. Please call 919-989-5153 or email gis@johnstonnc.com to schedule an appointment for a porch pickup time.

All Animal Shelter services are currently available, but by appointment only. Call 919-934-8474 to make an appointment. There is an intercom system at the front door. Please ring for service instead of walking in.

Adoptions are still available with a new procedure:

  1. Visit the Animal Services website at https://www.johnstonnc.com/animals and select which animals you would like to meet.
  2. Only two (2) people can enter at one time, and there is a 10-minute limit for the meet and greet with the animals.
  1. Direct access to the office is closed, but any VA application for any benefits can be completed by calling our office at 919-989-5067. We are physically in the office!
  2. We are taking applications by phone and obtaining electronic signatures by email utilizing "eversign" program.
  3. For those who do not have email, we can mail the completed applications for signature with return envelope and postage.
  4. We have a secure drop off box in the foyer of the Land Use Center which allows veterans to drop off any documents. We check the box at least twice a day and will call the veteran the same day if we have any questions.
  5. We are meeting veterans in the foyer of the Land Use Center on a case by case basis if necessary.
  6. We are utilizing Cisco Webex to conduct any needed conference meetings with veterans and/or veteran organizations.
  7. In the process of preparing for our annual Memorial Day Ceremony in the Johnston County Courthouse on Monday May 25th at 1100. Plan to livestream the event through the county's social media venues in case we are unable to provide access to the public.
  8. The federal VA regional offices across the country are closed. All federal VA employee's are teleworking from home.
  9. VA hospitals are open but are limiting access to veterans who must be screened prior to entering the facility. Most VA doctor appointments are conducted by alternate means such as Teledoc. The VA hospitals are open though for appropriate level of care.

The front office door is locked. Knock on the door and a staff member will assist you. All other services are operating normally.

The Johnston County Heritage Center will be closed to the public beginning July 3rd until further notice.

For assistance with information or research, please send an email to heritagecenter@johnstonnc.com, or call 919-934-2836. You can also find information in our searchable online databases by visiting www.jcheritagecenter.org. We apologize for this inconvenience, but find it necessary for the safety of staff and visitors.

Submittals

All planning and zoning submittals (plats, minor subdivisions: BLUE CARD requests, rezoning/special use applications, major subdivision, commercial site plan) should be submitted:

  • electronically to planning@johnstonnc.com, or
  • sent to our office via USPS, FedEx, or UPS delivery, or
  • dropped off at the Land Use Center in the designated area inside the vestibule at the parking lot entrance.

Meetings

All public meetings have been postponed. Any meetings needed with staff will be conducted via telephone. Please contact the department at (919) 989-5150 or planning@johnstonnc.com to schedule a meeting.

In-person TRC meetings are cancelled until further notice. Comments from TRC review will be emailed to the designated individual as indicated on the respective application.

Announcements of any changes will be sent out by public notice, our email listserv, and posted on our website. You may sign up for our listserv on our website at https://www.johnstonnc.com/planning.

Payments

  • Payments by check may be mailed to:

    Johnston County Planning
    309 E. Market Street
    Smithfield, NC 27577

  • Or, placed in the payment drop box in vestibule of the Land Use Center, and identified as “PLANNING”. Checks or certified checks are preferable. Please make certain that your payment has noted the project or applicant name on the check. All receipts will be mailed to the address listed on the check.

Call or Email

Our office continues to operate during normal business hours -- 8 a.m. to 5 p.m., Monday through Friday. Please contact us at (919) 989-5150 or planning@johnstonnc.com.

Applications

All Environmental Health applications and owners' consent forms must be signed before submitting. The forms can be found on our web site. Applications may be:

  • submitted electronically to ehapplications@johnstonnc.com,
  • sent to our office via USPS, FedEx, or UPS delivery,
  • or dropped off in the vestibule of the Land Use Center in the designated drop-box located at the parking lot entrance.

Payments

  • Payments by check (included with application) may be mailed to:
    Johnston County Environmental Health
    309 E. Market Street
    Smithfield, NC 27577
  • Or placed in the payment drop box in vestibule of the Land Use identified as “Environmental Health”.

Please make certain that your payment has noted the project, applicant name, and phone number on the check. You may also pay by credit or check card by phone. All receipts will be emailed to the email address listed on the application.

Meetings

All meetings will be conducted via digital media or phone conference calls. Please contact the department at (919) 989-5180 to schedule a meeting. In-person meetings are cancelled until further notice.

Call or Email

Our office continues to operate during normal business hours -- 8 a.m. to 5 p.m. Monday through Friday. Please contact us at (919) 989-5180.

Permit Applications and Plan Submittal

Applications for permits and plans will be accepted as follows:

  • By email to inspections@johnstonnc.com (attachment file size should not exceed 10 MB)
  • Left in the drop box located in the Land Use Center lobby labeled “INSPECTIONS”.

Once the permit is ready, we will call to accept your payment by credit/debit card over the phone, or you may mail checks to Johnston County Inspections Department at 309 E. Market Street, Smithfield NC 27577.

Inspection Requests

Schedule inspection requests by telephone at (919) 989-5060 each day by 4:00 pm, to be scheduled for the next business day. Our inspectors are continuing to perform their daily duties and we ask everyone to continue to practice "social distancing" when inspections are being conducted.

Please wait to call in inspections that are not safe to be handled. This would include inspections that require access to occupied homes, hospitals, etc. If you have any questions, please give us a call at (919) 989-5060. Thank you for your cooperation and understanding.

Contact

Contact our office by phone (919) 989-5060, email (inspections@johnstonnc.com) or fax (919) 989-5431 instead of coming inside, and our website is available 24 hours a day, seven days a week.

  • The HAPP office lobby is closed to the general public. Program participants and landlords are being asked to contact us directly during normal business hours, and make arrangements to conduct business in a non-contact manner.
  • Our staff is available at the following numbers and business is being conducted as normal with the exception of no physical contact (Social Distancing).
    • Allison Dunn – 919-989-5070 (contact for general questions)
    • Randy J. Smale- – 919-989-5074
    • Barbara Mitchell – 919-989-5071
    • Denise Tyree – 919-989-5072
    • Myrtle Cooke – 919-989-5417
    • Dawna Weaver -919-989-5073
  • Payments can be put in the drop box, or they can be mailed to:

    Johnston County HAPP
    P.O. Box 1515
    Smithfield, NC 27577

  • Annual Inspections are currently being conducted with proper precautions being taken for the safety of our inspector and participants.
  • In person voucher briefings and recertification interviews (interim and annual) have been put on hold until after June 30, 2020. Participants are still encouraged to mail in their Annual recertification paperwork and supporting documentation.
  • We are still conducting initial inspections on unoccupied units.
  • Changes of Status along with supporting documentation will be done by mail, over the phone, or by E-mail.



Help for Residents

Johnston County is working to make sure that residents can continue to access services while the stay-at-home order is in place. In some cases, services have been expanded to help people get the assistance they may need during this challenging time. Click on a service below to view access information for that service.


How to Access Application Information

You can check to see if you are eligible online now at North Carolina ePASS .
 

How to Apply

  • Apply online at epass.nc.gov.
  • Submit a paper application by:
    • Dropping off paperwork in locked drop box outside of Building 1, or
    • Faxing completed and signed paperwork to 919-989-5324, or
    • Mailing completed application to:

      Johnston County DSS
      P. O. Box 911
      Smithfield NC 27577

For Medicaid questions, please call 919-989-5300 or email dss@johnstonnc.com.

How to Access Application Information

  • Download and print forms, or
  • Pick-up forms from the Main Building Entrance, or
  • Request that an application be mailed to you by calling 919-989-5300 or emailing dss@johnstonnc.com.

You can check to see if you are eligible online now at North Carolina ePASS .

How to Apply

  • Apply online at epass.nc.gov, or
  • Submit a paper application by:
    • Dropping off paperwork in locked drop box outside of Building 1, or
    • Faxing completed and signed paperwork to 919-989-5324, or
    • Mailing completed application to:

      Johnston County DSS
      P.O. Box 911
      Smithfield NC 27577

For Food and Nutrition questions, please call 919-989-5300 or email dss@johnstonnc.com.

To Report Child or Adult Abuse or Neglect:

  • Monday through Friday 8 am through 5 pm: (919) 989-5300.
  • After hours, weekends and holidays: 911 or (919) 989-5000.
  • If the adult or child is in immediate danger, call 9-1-1.

If you have Nursing Home concerns, please call (919) 989-5300.

Johnston County Area Transit System (JCATS) offers Human Services Transportation and Public Transportation. During this time, JCATS staff is taking extra precautions to keep riders safe.

  • Public Transportation
    • https://www.jcats.org
      • Fleet Hours of operations:
        Monday - Friday from 4:30 am to 9:00 pm
        Saturday 4:30 am to 5:00 pm
      • To schedule your ride, please call 919-202-5030.
    • Human Services Transportation
      • Offering non-emergency medical transportation for full Medicaid recipients
      • To request transportation, please call 919-989-5300 with your specific need

    For questions, please call 919-202-5030 or email info@jcats.org.

Work First Program

  • Application interviews will be conducted via phone.
  • Please call 919-989-5300 and ask to speak with a Work First Social Worker or Supervisor.

NCWorks COVID-19 Jobs and Information

  • HAPP is not currently taking Section 8 applications.
  • Those coming from other counties or states - Interviews with a Housing Specialist are currently being offered over the phone. Please call 919-989-5070 to schedule your appointment.
  • For information about income based apartments, visit https://www.johnstonnc.com/happ/availableprop.cfm.
  • For all other questions, please call 919-989-5070 or email happ@johnstonnc.com.

Hope Line
If you or someone your know is experiencing social isolation or other concerns related to social distancing, please contact the toll-free Hope Line at 1-866-578-4673 or 1-866-578-HOPE.

CDC Telephonic Resources
If you or a loved one is feeling overwhelmed, get support 24/7 by calling 1-800-985-5990 or text TalkWithUS to 66746.

Donation Drop-Off Sites

The following locations are currently accepting non-perishable food, paper products, hand sanitizer, cleaning wipes, gloves and medical masks:

  • First Baptist Church of Smithfield
    202 S. 4th Street Smithfield, NC 27577
    Drop off hours: Monday - Friday, 9AM - 4PM
    Bins are located outside the Church Office Entrance
  • St. Peter's Church of Christ
    1011 Massey Street Smithfield, NC 27577
    Drop off hours: Tuesday and Thursday, 12PM - 2PM
    Drop off donations at Church Office
  • Wilson's Mills Baptist Church
    652 Swift Creek Road Smithfield, NC 27577
    Drop off hours: Monday - Friday, 9AM - 2PM
    Bins will be located outside the Church Office
  • Four Oaks United Methodist Church
    302 N. Church Street Four Oaks, NC 27524
    Drop off hours: Monday - Friday, 9AM - 12PM
    Drop off under drive thru shelter behind Fellowship Hall
  • Four Oaks Baptist Church
    403 N. Main Street Four Oaks, NC 27524
    Drop off hours: Monday - Friday, 9AM - 1PM
    Bins will be located under the Church's drive thru shelter
  • Kenly Fire Department
    101 W. 1st Street Kenly, NC 27542
    Drop off hours: Monday - Friday, 9AM - 4PM
    Designated bins will be located outside
  • Benson Baptist Church
    200 W. Church Street Benson, NC 27504
    Drop off hours: Monday, Wednesday and Friday, 10AM - 1PM
    Ring bell at Church office and leave donations at the door

Financial Donations can be made to:

  1. Johnston County Longterm Recovery
    P.O. Box 530
    Smithfield, NC 27577
  2. Johnston County Unmet Needs Fund
    P.O. Box 1049
    Smithfield, NC 27577

Additional Websites and Resources:




Contact Information

Please direct all non-urgent communication to:
coronavirus@johnstonnc.com

The Johnston County Emergency Operations Center (EOC) will remain open through the COVID-19 pandemic for urgent concerns. You can reach the EOC directly by calling (919) 209-8310.

For emergencies, please continue to call or text 911.