Director:
Tina E. Corbett
Send E-Mail
Physical Address:
DSS Building
714 North Street
Smithfield, NC 27577
 
Mailing Address:
P.O. Box 911
Smithfield, NC 27577
 
Phone: 919-989-5300
Fax: 919-989-5324
Crisis Assistance

Crisis Intervention Program (CIP)

CIP is a program that provides emergency assistance to households that apply and are in heating or cooling related crisis. The following applies:  

  1. The household must have at least one U.S. Citizen or eligible alien and have a monthly income at or below 115% of the current poverty level.
  2. CIP provides for a maximum benefit of $600.00 per household during the state fiscal year (July-June). 
     
  3. Funds can pay for fuel as well as electricity.

Emergency Assistance (EA)

Citizenship Eligibility:

To be eligible for AFDC-EA, an applicant must be an U.S. citizen or an eligible alien. An alien is ineligible if he or she is:

  1. Illegal
  2. An alien is ineligible for a period of 5 years from the date he or she becomes a lawful temporary resident unless he or she:
    1. Receives Supplemental Security Income (SSI)
    2. Is a legal Cuban or Haitian entrant.

To Determine Emergency Eligibility

Apply prudent judgment to evaluate each emergency situation on its own merits. Prudent judgment allows you to consider whether the client created the emergency and whether the assistance will alleviate it. However, we always consider whether the children will be at risk. Assistance is limited to $600.00 per year. The income is based on 200% of the poverty level.

General Assistance (GA)

General Assistance (GA) is a program that provides funds to individuals for prescription medicines. The following conditions apply:

  1. Individuals must be evaluated for Medicaid and found not to be eligible prior to authorization of GA funds.
  2. The reason for the medication must be life threatening in order to be eligible under this program.
  3. There is a five (5) prescription limit per person,
    or ten (10) prescriptions per family per year,
    not to exceed $500 per fiscal year.

Progress Energy - Energy Neighbor Fund

Progress Energy - Energy Neighbor Fund is a program that provides emergency assistance to a household for heating or cooling related crisis. The funds come from Progress Energy customers, employees, and corporate donations. The following applies:

  1. Only persons who get their power bill from Progress Energy can receive these funds and the funds cannot be used for deposit.
  2. Recipients must have income at or below 150% of the current poverty level.
  3. The maximum amount per year is $600.00; however, a recipient can only receive up to $300.00 for each crisis.
  • The heating season is October 1 through May 31.
  • The cooling season is June 1 through September 30.

Low Income Energy Assistance (LIEAP)

The Low Income Energy Assistance Program gives families a one-time vendor based payment to help pay their heating bills. 

Households will no longer receive a Low Income Energy Assistance Program (LIEAP) check in February.  All energy payments will be paid directly to the heating provider such as your Power, Gas, or Fuel Oil Company. 

Households must make an application for LIEAP Heating Assistance at your local County Department of Social Services.  There will be no automatic approvals for FNS recipients.

Applications for LIEAP will begin December 1, 2011 for individuals in the priority group of Age 60 or older and individuals who are disabled and receiving services from the Division of Aging and Adult Services.  All other individuals may apply beginning February 1, 2012.

LIEAP applications will be taken through March 31, 2012 or until funding is exhausted.

Families must meet all of the following:

  • Household must meet an income test
  • Household must be responsible for their heating bills and receive a separate bill for their heating costs.
  • Households cannot have assets over $2,200
  • The household must include a US citizen or an eligible alien

Please take the following information with you when you apply:

  • Proof of income for all members of the household.  If anyone works, take all check stubs for the month prior to the date of application.
  • Name, date of birth, and social security numbers of each household member.
  • A current bill from your heating company which will be used to ensure your company receives LIEAP funds if you are found eligible and that it is properly credited to YOUR account.

For more information contact your local County Department of Social Services at 919-989-5300