Chandra Coats
Send E-Mail
Physical Address:
Land Use Center
309 E. Market Street
Smithfield, NC 27577
Mailing Address:
P.O. Box 2263
Smithfield, NC 27577
Phone: 919-989-5075
Fax: 919-934-7174
Contact the Public Utilities Department

The Public Utilities Department is located at 309 East Market Street, Smithfield, North Carolina, 27577. The office hours are Monday through Friday, 8:00 a.m. to 5:00 p.m.

To Contact Customer Service

To speak with a Customer Service Representative about billing questions, payment options, open or close a utility account, or to connect to County water, please call 919-989-5075 during business hours.

To Report an Emergency or Problem

To report a problem, call 919-989-5075, Monday through Friday, 8:00 a.m. to 5:00 p.m.  During holidays, weekends, and after normal business hours, call 919-989-5056.

When reporting a problem, please provide the street address and/or the road name and nearest intersection.