Interim Director:
Denise Boyette
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Physical Address:
DSS Building
714 North Street
Smithfield, NC 27577
 
Mailing Address:
P.O. Box 911
Smithfield, NC 27577
 
Phone: 919-989-5300
Fax: 919-989-5324
Transportation

Services Provided:

Transportation can be arranged for or provided by Johnston County Social Services in the following categories:

Child Services

Transportation for children who are being seen as clients of the Child Services Group within Social Services. This transportation may be provided for the following:

  1. To transport children to and from foster homes for supervised visitation with family members.
  2. To provide transportation for medical visits when necessary.
  3. To provide transportation for court ordered mental health sessions and evaluations.

Work First and Jobs

Transportation may be arranged or provided to ensure that clients participating in the Work First and Jobs program can travel to and from their job locations.

To obtain further information or apply for transportation as noted above, please contact Johnston County Social Services at (919) 989-5300. Contact should be made as early as possible for all transportation services. For Adult Medicaid and Work First needs, the request should be made at least 3 days before the transportation need begins as these services are arranged through JCATS or other commercial services.

Accessing DSS Medical Transportation

Medical transportation can only be provided to medical appointments for services that are covered by Medicaid and appointments may be made by calling 919-202-5873.

A three (3) work day notice is required when scheduling medical transportation unless there is an “emergency”.  If you get voice mail when you call to schedule medical transportation leave the following information:  rider’s name, phone number, date of appointment, location of appointment, appointment time, any special needs one may have, and if a volunteer is needed to ride to the appointment, their name and relationship to the rider is needed.

In the event of an emergency, the doctor’s office needs to call DSS and explain the circumstances that require the emergency and DSS will try to reach a vendor that can provide the transportation.

The Medicaid client must notify DSS immediately if there is a change of address or phone number.  It is important that client’s record be current so the transportation vendor’s schedule remains updated.  This will prevent vendors from going to the wrong address.