|
“Always Putting People First”
List of Accomplishments
- Notary Authentication Fees were eliminated.
- Copying fees were reduced from $.25 to $.10 a copy
- Signed five year contract with Aptitude Solutions, this contracted service will save Johnston County $300,000 over the five year period, by providing instant turnaround of documents and simplify accessing public records by our citizens.
- To enhance the efficiency levels of customer service, classes were appropriated for associates, enabling them to set the highest standard of professionalism and respect for others.
- Implemented a system to scan documents and place them on line. The original documents can then be returned right back to the customer; this helps reduce paper usage.
- Developed a secure website for genealogists to search vital records.
- Enhanced website to allow public search of records and land transactions in seven, fifteen or thirty day increments.
- Developed an online marriage application as a courtesy to help reduce waiting time in the office.
- As of December 1, 2005, the Register of Deeds can redact ID numbers (Social Security Numbers, bank account numbers, etc) off of documents online.
- On May 24, 2007, Johnston County became the first county able to accept eRecording documents that had been approved by following the NC Secretary of State guidelines.
- We have digitized land and vital records dating from 1746, allowing for easier access of historical records.
- The Vital Records department is now capable of processing Visa/Mastercard (credit/debit cards) as payment of fees.
- Worked with Senator David Rouzer, to introduce a bill for a stronger Identity Protection Act. The bill for the Identity Protection Act was passed in July 2009 due to my efforts.
- February 2010, Johnston County Register of Deeds office, became first in the nation to accept plat maps electronically.
- In February 2010, Craig Olive was awarded “The Honorary Keeper of the Constitution” by the North Carolina Secretary of States Office for striving to modernize and make public records more accessible while securing them at a historical level of safety. This accomplishment has made the Johnston County Register of Deeds office a model for public record keeping in NC.
- Since taking office, Craig Olive has returned 1.7 million dollars in unused funds from his budget.
- Due to automation in the office the Register of Deeds budget has decreased by 30%.
Advantages of accepting documents electronically: Streamline Operations Increase staff productivity and efficiency by eliminating paper handling processes and errors. Increase Document Security Filing electronically increases document security. Save Time and Money eRecording speeds round-trip recording and is more economical than using a runner, express mail or courier service thus increasing the efficiency of the office. eRecording will also save the taxpayers by reducing the need for more employees in the Register of Deeds office. Quick Turnaround Documents are recorded and then returned to the submitter for their review in a matter of seconds. Environmentally Friendly By eliminating paper Registers, submitters, and notaries will be supporting environmental initiatives related to the saving of trees and the energy that is expended to convert them to paper.
|