JOHNSTON COUNTY
EMERGENCY
MANAGEMENT DIVISION
Calling 911 on a Locked Phone
1. Swipe up on lock screen (iPhone) or, click the green call button (Samsung)
2. Click "Emergency" (iPhone) or, click "Emergency Call" (Samsung)
3. Press "9" on the keypad
4. Press "1" on the keypad
5. Press "1" on the keypad
6. Press the green call button
7. Wait for the telecommunicator to pick up
After Making the Call
- Stay on the line with the 9-1-1 telecommunicator.
- Give them the information they need.
- Follow what they tell you to do.
- Don't hang up until they say it is okay to.
Under North Carolina law, e-mail addresses are public records.
If you do not want your e-mail address released in response to a public-records request, do not send electronic mail to this entity. Instead, contact the office by phone or in writing.
