Director:
Robert B. Boyette, Jr.
Send E-Mail
Physical Address:
Land Use Center
309 E. Market Street
Smithfield, NC 27577
 
Mailing Address:
P.O. Box 1144
Smithfield, NC 27577
 
Phone: 919-989-5067
Fax: 919-934-0607
Frequently Asked Questions
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Q: CAN I GET A COPY OF MY DISCHARGE PAPERS?
A: The Department of Veterans Affairs does not maintain a record of veteran’s military service, except as is necessary for providing benefits. For information about obtaining your military record, you can go to the website vetrecs.archives.gov. That page gives instructions in submitting a SF 180 Request Pertaining to Military Records or you can come to or call the Johnston County Veterans Service Office for help. Your request should be sent to: National Personnel Records Center, Military Personnel Records Center, 9700 Page Boulevard, St. Louis, Mo 63132-5100.

Q: HOW DO I FIND THE NEAREST VA FACILITY TO MY HOME?
A: If you are looking for the location of and attendant information about any VA facility, click on this Link. This link will get you to the listings for VA Central Offices, National Cemetery Administration, Veterans Benefits Administration, Veterans Health Administration, Facilities by state, and an interactive map. Also, the Johnston County Veterans Service Office has addresses and maps.

Q: HOW DO I GET A VA HOME LOAN CERTIFICATE OF ELIGIBILITY?
A: Complete a VA Form 26-1880: You can apply for a Certificate of Eligibility by submitting a completed VA FORM 26-1880, Request for a Certificate of Eligibility for Home Loan benefits, to one of the VA Eligibility Centers, along with proof of military service. In some cases it may be possible for VA to establish eligibility without your proof of service. However, to avoid any possible delays, it’s best to provide such evidence. ACE(automated certificate of eligibility): It’s also possible to obtain a Certificate of Eligibility from you lender. Most Lenders have access to the ACE system. This internet based application can establish eligibility and issue an online Certificate of Eligibility in a matter of seconds. Not all cases can be processed through ACE – only those for which VA has sufficient data in our records. However, veterans are encouraged to ask their lenders about this method of obtaining a certificate.

Q: HOW or WHERE DO I APPLY FOR VA HEALTH CARE?
A: To apply for VA health care benefits, you need to fill out an application (VA Form 10-10EZ). Applications will be processed no later than 7 business days from receipt of a signed application. If it was determined you were not eligible to enroll, the letter will also give you instructions on how to appeal the decision if you do not agree with it. There are several ways to enroll: In person at any VA medical Center or Clinic, Online at: By mailing completed Form 10-10EZ to the Medical Center of you choice(please be sure to sign your application or it cannot be processed). Submitting a copy of your military discharge or separation papers(DD 214, Members copy 4) with your signed application will expedite the process.

Q: WHAT ARE COMPENSATION AND PENSION BENEFITS?
A: For a comprehensive look at VA compensation and pension benefits for veterans, veterans’ dependents of deceased veterans, please go to the Compensation and Pension web site at: www.vba.va.gov/bln/21/index.html

Q: WHAT INFORMATION, SERVICES AND BENEFITS DOES VA PROVIDE TO VETERANS REGARDING AGENT ORANGE?
A: Information about Agent Orange can be found on our VA website at www.va.gov/agentorange. Please go to this website for all VA information related to this topic.