• About
  • Location and Hours
  • Contact
  • Pay Water Bill
  • Application and Billing
  • Trash Decals
  • Customer Center
  • Alerts and Emergency
  • Project and Bids
  • Developer Handbook
  • General Information
About Location and Hours Contact FAQs Pay Bill

Review the 2025 Water and Wastewater System Development Fee Study Update

Pay Water Bill
Applications and Billing
Water Quality

Water Service Line Inventory - LeadCAST

The Lead and Copper Rule

New Water and Sewer Rates for Fiscal Year 24-25

General Information News and Notifications Projects and Bids Developer Services Stormwater Information

Physical Address:

Land Use Center
309 E. Market Street
Smithfield, NC 27577



Mailing Address:

P.O. Box 2263
Smithfield, NC 27577



E-Mail:

publicutilities@johnstonnc.gov

Main Phone Number:

919-989-5075


Pay by Phone:

844-845-2151


After Hours Emergency:

919-934-9411


Business FAX:

919-934-0256


Engineering FAX:

919-934-7174


© 2025 Johnston County Government

Accessibility Policy |   Privacy Policy |  Terms of Use |  Website Disclaimer |  Non-Discrimination Statement