Contact Us

Please DO NOT email or leave voicemail messages regarding abuse or neglect matters. To report abuse or neglect, please call 919-989-5300 during normal hours or 911 (after hours). Thank you!


Hours of Operation:

8am—5pm Monday through Friday


Main Phone Number:


In case of emergency, call 911


Fax Number:



Agency Physical Address:

Johnston County Dept. of Social Services
714 North Street
Smithfield NC 27577


Agency Mailing Address:

Johnston County Dept. of Social Services
PO Box 911
Smithfield NC 27577


Page last updated:  December 12, 2023

All inquiries go through the DSS main number:

(919) 989-5300

This includes Food Stamps (FNS), Medicaid, Temporary Assistance Needy Families (TANF), Child Care, Child Protection, Adult Protection, Foster Parenting, Transportation, and more.

Report Child Abuse/Neglect

E-mail or call
After normal business hours, call 919-989-5000 and ask to speak with the on-call social worker.

Report Adult Abuse/Neglect

Monday through Friday 8 am through 5 pm (919) 989-5300.
After hours, weekends and holidays, please call 911 or (919) 989-5000.

Domestic Violence

Call 911 or (919) 989-5000.