Application for Stop Water | Sewer Services & Final Bill Request

Please click on the link below for a copy of the Stop Utility Services Request Form.

We terminate water service accounts on Monday through Thursday ONLY anytime from 8:00 AM - 5:00 PM.  If a new occupant applies in advance of a stop service request, we only read the meter leaving the water on and terminate the previous occupant. 

The file below is in Adobe Acrobat format (PDF). Please fill out and return - REMEMBER TO SAVE YOUR CHANGES BEFORE SENDING. You can return the Request Form via email, fax or bring a printed copy of the Request Form to the Public Utilities office.

CLICK HERE TO DOWNLOAD THE FORM==>   Stop Utility Services Request Form 

Johnston County Public Utilities

Physical Address:
Land Use Center
309 E. Market Street
Smithfield, NC 27577

Mailing Address:
P.O. Box 2263
Smithfield, NC 27577

  • Email:

  • Phone:
    Main - 919-989-5075
    Pay by Phone - 844-845-2151

    After Hours Emergency - 919-934-9411
  • Fax:
    Business Office - 919-934-0256
    Engineering Office - 919-934-7174
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