Water and Sewer Customer Information


Sewer Use Ordinance PDF
Water and Sewer Policies PDF
Uniform Rules for Water Districts and Retail Water Facilities PDF
2023 Water Quality Report English | Spanish
2023 Wastewater Annual Report PDF
Water Conservation and Water Saving Tips PDF
What is a Boil Water Advisory (Q & A) PDF


Johnston County Public Utilities

Physical Address:
Land Use Center
309 E. Market Street
Smithfield, NC 27577

Mailing Address:
P.O. Box 2263
Smithfield, NC 27577

  • Email:

  • Phone:
    Main - 919-989-5075
    Pay by Phone - 844-845-2151

    After Hours Emergency - 919-934-9411
  • Fax:
    Business Office - 919-934-0256
    Engineering Office - 919-934-7174
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